Privacy Policy
This Privacy Policy explains how Gorilla Tech Co LLP (operating in Pakistan) and Jump Start FZCO (operating internationally from the United Arab Emirates) (“we”, “our”, or “IMU Discounts”) collect, use, disclose, and protect your personal data when you use the IMU Discounts mobile application, website, and related services (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.
Who we are
- In Pakistan, the IMU Discounts platform is owned and operated by:
Gorilla Tech Co LLP
Registered under applicable laws in Pakistan. - For all international operations, including but not limited to service delivery in the Middle East, the platform is operated by:
Jump Start FZCO,
a registered entity based in Dubai Silicon Oasis, United Arab Emirates.
Scope of this policy
- Users who install, register, or use the IMU Discounts mobile app
- Visitors to our official website
- Individuals who interact with us via customer support, marketing campaigns, or social media
Data We Collect
1 Personal Identifiable Information (PII)
- Full name
- Mobile number
- Email address
- Location (city or area, with your permission)
- Date of birth (if required)
- Profile photo (optional)
3.2 Account and Usage Data
- Login credentials (encrypted)
- Device information (model, operating system, unique device ID)
- App interaction logs, usage behavior, and transaction history
- Selected offers, redemptions, loyalty data, and preferences
3.3 Communication Data
- Messages exchanged via the app
- Responses to surveys, reviews, and feedback forms
- Customer support queries (chat, email, or phone)
3.4 Technical and Location Data
- IP address
- Approximate geolocation (with permission)
- Mobile device language, time zone, and session timestamps
- Cookies or similar technologies (for user experience and analytics)
How We Use Your Data
- Register and manage your user account
- Display personalized offers based on your location and preferences
- Track your redemptions, rewards, and loyalty programs
- Share if required with external companies or entity
- Communicate important updates, promotions, and service announcements
- Provide customer support and resolve issues
- Improve app performance through analytics and user behavior
- Detect fraud, abuse, or security breaches
- Comply with local and international legal requirements
Legal basis of processing
Depending on your location, we process your personal data on one or more of the following legal bases:
- Your explicit consent
- To fulfill a contract with you
- To pursue our legitimate business interests
- To comply with legal obligations
Sharing Your Data
6.1 With Authorized Service Providers
We may share information with third-party vendors who support us in delivering the IMU Discounts experience, including:
- Payment processors
- Cloud service providers
- Analytics platforms
- Customer support tools
These providers are bound by confidentiality agreements and are only authorized to use data for the services they provide to us.
6.2 With Partner Merchants and Affiliates (With Your Consent)
If you opt in to receive exclusive deals or partner promotions, we may share limited personal information with our verified merchant partners.
6.3 Legal and Regulatory Disclosures
We may disclose your personal information to government authorities, regulators, or law enforcement if:
- Required by law, court order, or legal process
- Necessary to prevent fraud or security threats
- Needed to enforce our Terms of Use or protect our legal rights
International Data Transfers
As we operate internationally, your data may be stored and processed in countries outside your home jurisdiction. Where required, we implement safeguards to ensure that international data transfers comply with applicable requirements
Data Retention
We retain your personal data only as long as:
- You maintain an active account with us
- Necessary for the purposes described in this Policy
- Required by law or regulation
Once data is no longer needed, we securely delete or anonymize it.
Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Correct inaccurate or outdated data
- Delete your data (subject to legal limits)
- Withdraw consent to marketing or data sharing
- Request data portability
To exercise any of these rights, please contact us using the details in Section 13.
Data Security
We implement strong technical and organizational safeguards to protect your data, including:
- End-to-end encryption of sensitive data
- Access controls for all internal systems
- Secure cloud storage infrastructure
- Regular vulnerability and penetration testing
Note: While we do our best to protect your information, no system is completely immune to risks.
Childern Privacy
IMU Discounts is not intended for children under the age of 13, or the minimum age required in your jurisdiction. We do not knowingly collect personal information from children. If we learn that such data has been collected, we will take immediate steps to delete it.
Third-Party Services and Links
Our App may include links to or integrations with external platforms such as:
- Payment gateways (e.g., EasyPaisa, JazzCash)
- Google Maps or Firebase
- Merchant websites
We are not responsible for the privacy practices or policies of these third parties. Please review their respective privacy policies before interacting with their services.
How to Contact Us
For any questions, feedback, data access requests, or complaints, you can contact us at:
Pakistan Operations – Gorilla Tech Co LLP
📧 Email: info@imudiscounts.com
📞 Phone: +92 3 111 145 556
📱 WhatsApp: +92 3 111 145 556
International Operations – Jump Start FZCO
📍 Dubai Silicon Oasis, United Arab Emirates
📧 Email: info@imudiscounts.com
Changes to this privacy policy
Right of modification
We reserve the right to change this privacy notice to ensure compliance with relevant legal and statutory provisions, such as changes of purpose or new purposes of processing.
We reserve the right to modify this Privacy Policy at any time to reflect changes in our services, technology, or legal requirements. When we make material changes, we will:
- Update the “Effective Date” at the top of this document
- Notify users via the App or email (if applicable)
Your continued use of the App constitutes acceptance of the updated Privacy Policy.
